Automotive Service Excellence
Until the early 1970s, consumers had no way to distinguish between incompetent and competent mechanics. In response to this need, the independent, non-profit National Institute for Automotive Service Excellence (ASE) was established in 1972.
ASE's mission is to improve the quality of vehicle repair and service through the testing and certification of repair and service professionals.
At present there are over 420,000 professionals with current certifications. They work in every segment of the automotive service industry: car and truck dealerships, independent garages, fleets, service stations, franchises, and more.
Here's how ASE certification works: Prospective candidates register for and take one or more of ASE's 40-plus exams. The tests are grouped into specialties for automobile, medium/heavy truck, truck equipment, school bus, and collision repair technicians as well as engine machinists, alternate fuels technicians, parts specialists, collision damage estimators and auto service consultants.
Upon passing at least one exam and after providing proof of two years of relevant work experience, the test taker becomes ASE certified. Certification, however, is not for life. To remain certified, those with ASE credentials must be retested every five years.
The tests, which are conducted twice a year at over 700 locations around the country, are administered by ACT, known for its academic and occupational testing programs. The exams stress knowledge of job-related skills. They are no cinch to pass; approximately one out of three test takers fails.
Consumers benefit from ASE certification. It is a valuable yardstick by which to measure the knowledge and skills of individual technicians as well as the commitment to quality of the repair facility employing ASE-certified professionals.
ASE-certified professionals usually wear blue and white ASE insignia and carry credentials listing their exact area(s) of expertise (brakes, engine repair, etc.), while employers often display their technicians' credentials in the customer waiting area.
Consumers should look for facilities that display the ASE Blue Seal of Excellence© logo.
Automotive Service Excellence
I would like to thank Bill and his mechanics for there outstanding performance diagnosing and fixing our expedition in such short notice. We were on our way from Connecticut to Maine when our SUV broke down, we were very lucky to be given CDS's address. When we got there we spoke to Bill he took our vehicle right into the shop and told us not to worry he would have us back on the road as soon as possible and that is what he did. The mechanic that worked on our vehicle skipped most of his lunch just to get our vehicle done and when it was time to pay the bill we were very pleased Bill was very fair with the price he changed and much cheaper than it would of been going to the dealership and having it fixed. I can't say enough nice things about CDS. Thank you Bill for being a kind, caring, and honest guy. We really appreciated it because of you and your mechanics we had a great vacation.
Excellent service and fair price!
I go out of my way to get here for major repairs and maintenance after experiencing some deceitful practices at other shops. Repairs here are done right the first time with up-front disclosure on parts being used -- usually meaning more of the cost is going into quality parts rather than inferior parts with inflated labor.
I Was very happy with the work performed on all of my vehicles, the job was always done right and done right the first time without any future problems/failures. the office/waiting room is very welcoming and inviting, they offer free wifi, cable tv and coffee while you wait, very friendly and helpful employees. great place to get your yearly inspection stickers, they even do commercial inspections! i highly suggest you check the place out for your self!
Been going here for years. The mechanics are great, knowledgeable, friendly, trustworthy and hard working. Only place I go to whenever I have a problem.
Trustworthy service at a fair price. Honest treatment is exceptionally rare in the auto repair business. Chelmsford diagnostic services takes care of everything with care and detail. Always an accurate estimate before the work. Fast turn around. Bill is in a word, trusted. Inspections to tires, all the mechanical stuff.